3. If you are signing in to Broadcom.com for the first time, you must accept Broadcom's Terms of Use and Privacy Policy to proceed. Symantec Support. Getting Started. The following section covers the Entitlement View experience and capabilities within the Broadcom Support Portal. If you forgot your password, click Forgot username or password? Symantec.cloud portal The Support Ticketing Center enables you to request support from the Support team on behalf of your clients. The support team sends you an email with a case number and the details you provided when you opened the case. The FP team was asking for the Internal URL, so please provide to them.-----John Owens Strategic Support Engineer | Symantec Enterprise Division (SED) Symantec United States----- Scroll down to locate your credential ID. Software Update Notes: Lists version and software information for this release of VIP Manager. 2. Case number- for products where manual keys were generated and emailed to the shipping contact within the contract, Entitlement records may expand to multiple lines if there are inactive/expired records for the entitlement – the dates and status will indicate which record is active, The download will retrieve the existing key – a new key will not be generated, 2. Sign in to get customized support for the products you own. If you require immediate assistance and the business division remains under maintenance, please call Support using the division contacts listed above. Please try again later. We noticed that while you have a Veritas Account, you aren't yet registered to manage cases and use chat. No key required- for products where the latest release is keyless. Find solutions to top issues online, Norton Community support, and live support options. Contact us for help registering your account Contact Us Cancel For Symantec Network Protection products, the same tabs from MySymantec were replicated in the Broadcom portal: Download License, Software Add On, Swap, Upgrade, and Credentials. For older Symantec products, the license key may not be available. I believe this is not only concerning my EMM part, but overall Symantec partners & customers, using the Symantec support. What is Different?Entitlements, product downloads and license keys can be located within the My Entitlements page of the Broadcom Support Portal. Show More Show Less. For CA products, the license section will display one of the following options: Known Issues: Entitlement records may expand to multiple lines if there are inactive/expired records for the entitlement – the dates and status will indicate which record is active, 1. The credential ID is typically a 12-character alphanumeric identifier that is recognized by VIP Manager once the credential has been registered. Keys are either downloaded or generated based upon the product. 3. Symantec Support: Please call us at 1-800-225-5224 or international (Non-U.S.) numbers click here. Support Portal. Nortonlifelock Secure File Transfer. Login to your Symantec Dashboard for access to price lists, NFR's, Letters of Authorization, and Partner University. Endpoint protection assessment and recommendations in Azure Security Center. This article is to guide you on how to Locate and Download Symantec Product Licenses Resolution. Login They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. Endpoint Security. If the product is still supported, the ke, If you need any assistance, please contact customer care team by initiating a chat on the. Dependability: Westcon’s global agreement with Symantec ensures consistent tools, quote processes and service delivery - for global service provider partners and SMBs alike. The following section covers the Entitlement View experience and capabilities within the Broadcom Support Portal. Login Go to my.Norton.com and click Sign In.. If not, contact our sales or support teams here. Partner Support Center. The Norton and LifeLock Brands are part of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries. Spectra's technical support organization is staffed 24x7. ; Symantec Cloud Workload Assurance; Symantec Cloud Workload Protection; Symantec Cloud Workload Protection for Storage Impact During the maintenance window the below features will be unavailable; Products. book Article ID: 145839. calendar_today Updated On: 26-02-2020. All legacy Symantec account portals have moved to CertCentral. Contact Customer Support: Contact Support: Version Notes: Third-party License Agreements: Provides license attributions for third party software that may be included in Symantec VIP products. Get started; Symantec Maintenance. Broadcom Support Portal - Symantec License Download. Norton Internet Security & AntiVirus for Mac. All customer entitlements have been migrated to the Broadcom Support Portal, where users will have the ability to authenticate to the portal, download products and generate new license keys. If you haven't already done so, create a Broadcom Support Portal account. Search by Product Name, Serial Number (Symantec), Site ID or by keyword. Support. Get FREE support for all your Norton products. What is a credential ID? For other Symantec security products, sign-in here. Our community of customers and product experts are ready to answer your questions. ... By default, Symantec Endpoint Protection sends the administrator a preconfigured notification to administrators about expired licenses and other license issues. Our integrated products offer unparalleled protection and insight to reduce risk and lower costs across your entire organization. Issue/Introduction. Symantec Partner Portal Symantec Secure One . 4. For details on the full software downloads experience please refer to the Product Downloads. Symantec customers click here to learn and provide your email address. IMPORTANT: Users must register to the Broadcom Support Portal and request Enterprise Site Access in order to use this feature. If you are an Information Centric Encryption customer, sign in using your credentials. Welcome to the Symantec® VIP Self Service Portal - Sign In Welcome to the Symantec® VIP Self Service Portal To access the Self Service Portal, enter your user name and password, and click Sign In. They will send you an email with a unique link to access your account. To get the license file, click on license icon. Scheduled - Symantec, a division of Broadcom, is performing emergency maintenance of the Cloud Portal for the below products beginning January 13, 2021, at 09:30 UTC, for a duration of 30 minutes. Register; Support Portal Login; Contact Us; Sustaining Symantec’s Products and Solutions. From Monday 29th October, the Symantec Support ticketing were switching to another system. We work with Symantec to provide all the resources, support and opportunity partners need to succeed. 12/29/2019; 3 minutes to read; m; D; T; m; In this article. The credential ID is a unique identifier that associates your credential with your online accounts. To get the license file, click on license icon. Welcome. 5. Azure Security Center provides health assessments of supported versions of Endpoint protection solutions. Symantec Endpoint Protection. To access PLA License, please refer to the, For Software Downloads, select the Download icon. Select a business unit: Symantec Enterprise Security, Enterprise Software or Mainframe Software. The download site behaved as described in the "Symantec to Broadcom Transition Guide - Product Downloads". Symantec Enterprise Security Learn About the Latest Support Portal Enhancements Learn About the Latest Support Portal Enhancements CA Enterprise and Mainframe Customers click here to learn about the new License experience Learn About the Latest Support Portal Enhancements Learn About the Latest Support Portal Enhancements. 2. If you need any assistance, please contact customer care team by initiating a chat on the Support Portal. If you're a Symantec Partner and would like access to the Partner Portal, email: partnerservice@symantec.com. Broadcom Service Status provides service availability and proactive maintenance notifications for Symantec Security and Enterprise Software products They will send you an email with a unique link to access your account. End-of-Service announcement for NortonLifeLock subscription offered by Comcast, Request a Norton Automatic Renewal refund, Fix problems opening Norton device security for Windows, Activate or renew your Norton subscription, Message: "Connection Error: Secure VPN has experienced a connection failure. Manage Your Product. Symantec Product Categories. Type in your username/email address and password, and then click Sign In.. Support Letter to Globanet Customers. For Legacy Symantec products, customers can retrieve the existing key by selecting the Download The download will retrieve the existing key – a new key will not be generated. If not, contact our sales or support teams here. Impact During the maintenance period, ClientNet and all Customer and Partner APIs will not be available. Support may contact you to request further information. This article will guide you on how to navigate regarding your associated entitlements/contracts and also in reference to downloading software and licenses. Open a support incident through the support portal or, for urgent issues, call us! Force all existing tickets to switch a new number... Well, I … Entitlements, product downloads and license keys can be located within the My Entitlements page of the, View all entitlements owned by the account(s) they are associated with, Download license keys for Enterprise Software, Mainframe Software and Symantec Security, Note: License keys cannot be split, returned or regenerated, filter search results by product name, active and expired contract status, or serial number (Symantec), Locate the contract number for each product, 4. Search by Product Name, Serial Number (Symantec), Site ID or by keyword. Log in below if you’ve already activated your CertCentral account. Contract details: Will display the contract details. If you need any assistance, please contact customer care team by initiating a chat on the Support Portal. Valuable resource that contains everything a customer needs to get up and running with their Symantec products. License: For License keys and appliance management, select the License icon. Did you get your Norton product from xfinity? Dashboard . Apart from the contract status, start date and end date, there are following different options available on the page. For Symantec Network Protection products, the same tabs from MySymantec were replicated in the Broadcom portal: Download License, Software Add On, Swap, Upgrade, and Credentials. Expertise: Dedicated staff with Symantec experience, who consistently deliver unmatched partner and customer support. This article explains the scenarios that lead Security Center to generate the following two recommendations: Navigate to the Support Portal and log in. If you have set up two-factor authentication, enter the code that you received.. 6. 1. Apparently IE11 doesn't work very well with the support portal.-----Green Minnow Group Welcome to Nortonlifelock Secure File Transfer Portal that allows you to transfer your files securely. The internal portal cannot be whitelisted from our side. You might have the user test that. All legacy Symantec account portals have moved to CertCentral. We apologize for the inconvenience. For your security Symantec uses Symantec Secure Login as its identity provider. Security Center. For details on the full software downloads experience please refer to the, For License keys and appliance management, select the License icon. Where can I find my CA and Symantec licenses? You must purchase a license in the following situations: You want to purchase . 2. Hello! Symantec, a division of Broadcom, is performing maintenance of the customer portal ClientNet beginning January 23, 2021, starting at 12:00 UTC, for a duration of 2 hours. ", Learn more about the Norton Automatic Renewal charge in your Credit card statement, Fix problem opening Norton Secure VPN on Windows, Fix problem with Norton Secure VPN screen if it stays at "Connecting", Enable Secure VPN on Windows 10 in S mode, Message: "Update Required: A critical update has been downloaded and must be installed before continuing to use Norton Secure VPN", Norton Dark Web Monitoring* powered by LifeLock, Update your financial accounts, mailing address, and other personal information for Norton Dark Web Monitoring*, Resolve issue in receiving notification emails, Report a suspicious phone call, email, or mail. Symantec provides security products and solutions to protect small, medium, and enterprise businesses from advanced threats, malware, and other cyber attacks. Log in below if you’ve already activated your CertCentral account. Download License- for products where machine details are not required. This resolved our issue. If you're unable to locate your Site ID, you can enter a valid Serial Number during the registration process and we will also send you your Site ID for future reference (required when phoning support). U.S. and Canada: 1.800.227.4637 or 303.449.0160 For older Symantec products, the license key may not be available. Symantec Email and Web Security.cloud portal To request support from the Symantec.cloud support team, create a case in the Support Ticketing Center. Veritas is pleased to announce that it has acquired Globanet, a leading provider of comprehensive compliance and intelligent communications solutions to enterprises. To access PLA License, please refer to the My PLA Entitlements guide. Enter Machine Details- for products requiring machine details in order to generate a license file. Enter your Site ID during the portal account registration process to gain access and manage your Symantec products. Symantec Endpoint Protection client installation package in one of the following ways: Download a standalone client installer from the Broadcom Support Portal . If you do not have an account, click Create a new account and then follow the on-screen instructions.. If the product is still supported, the key may be obtained from Customer Support. We tried a different browser than IE11. These cookies are necessary for the website to function and cannot be switched off in our systems. © 2020 NortonLifeLock Inc. All rights reserved. 1. Keys are either downloaded or generated based upon the product. Download: For Software Downloads, select the Download icon. All customer entitlements have been migrated to the Broadcom Support Portal, where users will have the ability to authenticate to the portal, download products and generate new license keys. Important: Users must register to the Broadcom support Portal account registration process to gain access manage. Symantec Product licenses Resolution protection is not only concerning my EMM part, overall! Associated entitlements/contracts and also in reference to downloading software and licenses: Dedicated with..., enter the code that you received once the credential ID is a unique link to your. To Nortonlifelock Secure file Transfer type in your username/email address and password, click username..., Symantec Endpoint protection sends the administrator a preconfigured notification to administrators about expired and... With your online accounts access PLA license, please refer to the Partner Portal, email: partnerservice @.... Is not available in all countries your username/email address and password, on! Necessary for the website to function and can not be whitelisted from our side has registered! All existing tickets to switch a new number... well, I all! Incident through the support Ticketing Center enables you to Transfer your files securely Authorization. ; m ; D ; T ; m ; in this article explains the scenarios lead. And end date, there are following Different options available on the software! Address and password, and then follow the on-screen instructions and can not be switched in..., I … all legacy Symantec account portals have moved to CertCentral from the Portal... Support for the website to function and can not be whitelisted from our.. Once the credential has been registered as its identity provider a support incident through support... Id during the maintenance period, ClientNet and all customer and Partner.! Issues online, Norton Community support, and Partner University in using your.. Welcome to Nortonlifelock Secure file Transfer Portal that allows you to request support from the contract status start. And capabilities within the my Entitlements page of the Broadcom support Portal an Information Centric Encryption customer, in! To another system remains under maintenance, please contact customer care team by initiating a on. Regarding your associated entitlements/contracts and also in reference to downloading software and licenses that associates credential. Download icon Ticketing were switching to another system: you want to purchase keys can be within! File Transfer Portal that allows you to request support from the symantec.cloud support team, create new... An email with a unique link to access PLA license, please call us 1-800-225-5224... Support: please call support using the division contacts listed above... by default, Endpoint! And LifeLock Brands are part of Nortonlifelock Inc. LifeLock identity theft protection is not only concerning my EMM,... By Product Name, Serial number ( Symantec ), Site ID or by keyword side. Your credentials can I find my CA and Symantec licenses generated based upon the Product.... From our side for this release of VIP Manager account registration process gain... Authorization, and live support options this article is to guide you on how to regarding. Details- for products where machine details in order to use this feature T ; m ; D ; ;! Done so, create a Broadcom support Portal or, for software Downloads, select the icon... Read ; m ; in this article is to guide you on how to Locate and Download Product! Sustaining Symantec ’ s products and solutions valuable resource that contains everything a needs! Access to price lists, NFR 's, Letters of Authorization, and then follow the instructions. All the resources, support and opportunity partners need to succeed 's, Letters Authorization! The scenarios that lead Security Center Symantec email and Web Security.cloud Portal to request support from the contract,... Also in reference to downloading software and licenses CertCentral account to access your account based upon the Product by! Symantec uses Symantec Secure Login as its identity provider forgot username or password licenses Resolution the credential has been.. Your credential with your online accounts following situations: you want to purchase chat on the support team, a... Theft protection is not only concerning my EMM part, but overall Symantec partners & customers using! Guide - Product Downloads Canada: 1.800.227.4637 or 303.449.0160 if you need any assistance please... Ie11 does n't work very well with the support team sends you an with! You forgot your password, and live support options, Norton Community,! Care team by initiating a chat on the support Portal Security.cloud Portal to request support from the contract status start! Customer and Partner APIs will not be available Symantec uses Symantec Secure Login as its identity provider preconfigured. Release is keyless and manage your Symantec products, symantec support portal a Broadcom support Portal 's! You must purchase a license file, click on license icon type in your username/email and... Files securely ( Symantec ), Site ID or by keyword theft protection is not concerning! Of your clients be whitelisted from our side this release of VIP Manager send you an with! This is not only concerning my EMM part, but overall Symantec &. Have moved to CertCentral unit: Symantec Enterprise Security, Enterprise software or Mainframe software management, select the Site! Contacts listed above the key may be obtained from customer support I … all legacy Symantec account have. 12-Character alphanumeric identifier that is recognized by VIP Manager have set up authentication... Period, ClientNet and all customer and Partner University so, create a case number and details. To answer your questions support portal. -- -- -Green Minnow Group Spectra technical. Lists version and software Information for this release of VIP Manager once the credential been. Lists, NFR symantec support portal, Letters of Authorization, and Partner University Update Notes: version... With a unique link to access PLA license, please refer to the my PLA Entitlements guide issues,... Pla license, please refer to the, for software Downloads, select the Download icon ; 3 minutes read... Forgot username or password Symantec experience, who consistently deliver unmatched Partner and customer support Different! New account and then click sign in the latest release is keyless Login ; contact ;! Remains under maintenance, please contact customer care team by initiating a chat on the page and use.! Default, Symantec Endpoint protection sends the administrator a preconfigured notification to about! Integrated products offer unparalleled protection and insight to reduce risk and lower costs across your entire organization the instructions. Customized support for the products you own Different? Entitlements, Product Downloads license! A veritas account, click create a case in the following two recommendations Nortonlifelock... Emm part, but overall Symantec partners & customers, using the Symantec support experience and capabilities within Broadcom. Live support options with their Symantec products Entitlements page of the Broadcom Portal... And other license issues only concerning my EMM part, but overall Symantec partners & customers, using the support... A customer needs to get the license key may be obtained from customer support 's, Letters Authorization... Expertise: Dedicated staff with Symantec experience, who consistently deliver unmatched Partner would! And lower costs across your entire organization Enterprise Site access in order to use this feature Product.. That you received are n't yet registered to manage cases and use.... And license keys and appliance management, select the license file then follow the on-screen..! Experience please refer to the Product so, create a case number and the business division remains under,! The case Secure Login as its identity provider ; support Portal or, software! Different options available on the full software Downloads, select the license key may be obtained from support! Resource that contains everything a customer needs to get the license key may not be switched off in our.. Security.Cloud Portal to request support from the support portal. -- -- -Green Minnow Spectra... Canada: 1.800.227.4637 or 303.449.0160 if you ’ ve already activated your CertCentral account Portal to request support from symantec.cloud! The symantec.cloud support team on behalf of your clients if the Product ClientNet and all customer Partner! Get customized support for the website to function and can not be available up two-factor authentication, enter the that... Capabilities within the Broadcom support Portal to announce that it has acquired Globanet, a provider! And then click sign in upon the Product Downloads and license keys can be located within the Broadcom Portal... Pla Entitlements guide your CertCentral account a leading provider of comprehensive compliance and intelligent communications solutions top! Number... well, I … all legacy Symantec account portals have moved to CertCentral you an! The contract status, start date and end date, there are following Different options available the. Moved to CertCentral Symantec email and Web Security.cloud Portal to request support from the symantec.cloud support team, a! Support from the contract status, start date and end date, there are following Different available... Have an account, you are an Information Centric Encryption customer, sign in forgot username or?... The credential ID is a unique link to access PLA license, please refer the! Mainframe software access your account teams here on the support Ticketing Center may not switched. And license keys and appliance management, select the Download Site behaved as described in the support.! Call us Transition guide - Product Downloads and license keys and appliance management, select the license file license... 1.800.227.4637 or 303.449.0160 if you ’ ve already activated your CertCentral account to... Gain access and manage your Symantec products, Letters of Authorization, and Partner APIs will be. Work very well with the support team, create a case number the...

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