This isn’t Apple’s first dance with Apple Watch battery problems. I managed to replace a swollen battery ($33.25 on amazon) that popped the screen, but this is not for the faint of heart. For your safety, discharge your battery below 25% before disassembling your Apple Watch. Apple is Being Sued Over Swollen Apple Watch Batteries Posted by Evan Selleck on Apr 02, 2019 in Apple News , News A resident of New Jersey is moving forward with a class action lawsuit against Apple, accusing the company of breaching its warranty with the Apple Watch, as … Apple this week initiated a new service program that grants free, out of warranty repairs to Apple Watch Series 2 owners whose device suffers from a swollen battery or refuses to turn on. Use the pointed end of a spudger to pry up and disconnect the battery flex cable. Ms. Priano-Keyser says she bought an Apple Watch Series 3 in October 2017. Jul 27, 2017 6:51 PM in response to hegorman We might need to test your product to find the cause of your battery issue. Repair didn’t go as planned? MY Apple Watch battery swelled and is now pushing out my screen. 3.8 Volts (V). Audio­ afspelen Tot 11 uur afspelen uit Apple Watch-opslag. Question: Q: series 1 apple watch battery swelling More Less. It is still connected to the watch assembly. This problem is caused by a swollen battery. We’ll take care of it. Accessibility, Apple Watch (40 mm Series 4) Replacement Battery, Apple Watch (44 mm Series 4) Replacement Battery, Apple Watch (40 mm Series 4/5) Adhesive Strip, Apple Watch (44 mm Series 4/5) Adhesive Strip, use this alternate method to power it down, customize your opening pick with scissors. Protect your fingers by keeping them completely clear of the knife. iOS 10.1.1, Apr 24, 2017 10:33 PM in response to CecilB.16 Aug 30, 2017 7:24 PM in response to Bradley Pearl Don't insert the opening pick deeper than 1/16th of an inch (~2 mm) to avoid damaging other components. In response to CecilB.16, Common problem, take it in and they send it back for repair, no charge, Apr 29, 2017 11:49 AM in response to Everythingbagel We might need to test your product to find the cause of your battery issue. Before starting repairs, take your watch off the charger and power it down. Apple advises that you should not continue using a damaged Apple Watch, which is also not user-serviceable. If your Apple Watch battery holds less than 80 percent of its original battery capacity and it’s covered by AppleCare+, you will get Apple Watch battery service for no additional charge. This site contains user submitted content, comments and opinions and is for informational purposes only. Make sure you don't puncture or deform the battery, as it can catch fire and/or explode if damaged. In response to karasuzanne, Oct 17, 2017 7:58 PM in response to Kassie90 They not only replaced my watch, but I received a Series 1 watch and not a First Generation! Apple has extended its service coverage for Apple Watch (1st gen) models experiencing expanded/swollen battery problems to three years, covering customers for service for an additional two years beyond the complimentary 1-year Limited Warranty that it provides with the device. In response to Bradley Pearl. To avoid straining the display cables, don't open the display all the way yet. Swollen battery Apple Watch Today the display of my original series Apple Watch's display popped off of the watch. In this case, insert an opening pick under the display and carefully separate the Force Touch gasket from the display. MY Apple Watch battery swelled and is now pushing out my screen. To start the conversation again, simply ask a new question. We might need to test your product to find the cause of your battery issue. Replace the battery in your Apple Watch. Original for Apple Watch Series 1 Battery Replacement A1803 and (1st Generation) A1554, with Complete Repair Tool kit, Adhesive Strip(42mm) 4.0 out of 5 stars 204 $16.49 $ 16 . Once inserted, tilt the blade to pry the display open slightly. If you are reusing your old battery during reassembly, you can reuse the existing adhesive to secure the battery during reassembly. In response to Kassie90, Yes!! nmincone, Sep 24, 2017 5:42 AM in response to Everythingbagel, User profile for user: Slide the pick around the display to separate the adhesive between the Force Touch gasket and the display. In response to Everythingbagel. Since the adhesive needs to be replaced anyway, you can cut it if that makes removal easier for you. Apply the iOpener for at least two minutes. My own iPhone X suffered a swollen battery, and I was lent an iPhone 8 as a temporary replacement while my phone was sent to an Apple service center for repair. This reduces the risk of a dangerous thermal event if the battery is accidentally damaged during the repair. In response to Everythingbagel, Aug 11, 2017 12:30 PM in response to Coolbreezer Bradley Pearl, Aug 28, 2017 10:53 AM in response to Everythingbagel, Aug 28, 2017 11:47 AM in response to Bradley Pearl, Aug 30, 2017 7:24 PM in response to Bradley Pearl, User profile for user: Terms — No problem. Start at the short side of the display, closest to the digital crown. I have this problem too, the battery push the screen up... its happens few days ago... May 26, 2017 11:17 AM in response to ukemefromyorkton Leave the iOpener on the watch for at least two minutes to fully heat the screen and soften the adhesive holding it to the case. Thanks. I know it's not waterproof and it's only water resistant but why did my Apple Watch suddenly gave up? Prepare an iOpener (or use a hair dryer or heat gun) and heat the face of the watch to loosen the display adhesive. Apple is set to offer repairs for models of the Series 2 if they won't turn on or feature a swollen battery. Definitely a mfg problem! Here I am going to tell you the solutions to fix this issue. Finally, charge it uninterrupted to 100%. I took mine in to an Apple Store with this same issue this past Saturday, and picked it up today. Question: Q: Apple Watch Series 4 battery issue. In response to Coolbreezer. Apple is showing a little compassion for first generation Apple Watch owners suffering from swelling batteries. Many Apple users have a complaint that their Apple Watch Series 4 battery draining fast. If the Force Touch gasket splits when lifting the display, or if you separate the gasket layers, you'll also need to replace the Force Touch gasket itself. In most cases, the Apple Watch only comes with 1-year warranty and it appears that Apple is aware of this issue for its first-gen product. The following steps describe how to apply replacement adhesive in preparation for the resealing procedure. If your touchscreen is broken and prevents powering off the watch, use this alternate method to power it down. Having issues with the battery, charging, connectivity, tracking or notifications with your Apple Watch Series 4 model? You can check your Apple Watch battery's charge level in several places: Swipe up on the watch face to open Control Center and see the battery percentage. This guide shows the procedure on the standard, GPS-only version of the watch, but the cellular/LTE version is similar. We’ve got you covered. Carefully lift the battery and bring it in a 75° angle. To remove the adhesive on the edge where the display cables are running, fold down the display and carefully pull it away from the frame so there's enough space for cleaning. Battery … Use the pointed end of a spudger to make final position adjustments and press the adhesive into place. Use constant, steady pressure to slowly pry the battery up, separating it from the adhesive securing it to the system board. Swollen Apple Watch Batteries. If your Apple Watch 2 appears to have a swollen battery – which can also crack the display or prevent it from turning on – you may be in line for a free replacement. They not only replaced my watch, but I received a Series 1 watch and not a First Generation! 49 Once you've opened a small gap with the curved blade, remove the blade and insert the thinner edge of an opening tool into the gap. In response to nmincone. Prices vary by model and region. Carefully fold the screen to the back until you get enough space to pry out the battery. ; When your Apple Watch is charging in Nightstand mode, tap the charging button to check the battery … Slide the opening pick along the edge of the battery to loosen the adhesive. Check out the post to watch … Apple Watch Series 4. Got a cracked screen on your Series 3? clemmons1948, Apr 24, 2017 10:33 PM in response to CecilB.16, User profile for user: Well my watch screen just come out and try to charge me almost 250.00 and he don’t now anything about the warranty. Wear eye protection. Our goal for battery life is 18 hours after an overnight charge, factoring in things like checking the time, receiving notifications, using apps and doing a 60‐minute workout. Use a pair of tweezers to carefully remove the replacement adhesive with the blue protective film from the backing paper. To reassemble your Apple Watch Series 4 follow these instructions in reverse order to reattach the battery. In response to hegorman. It's likely that the Force Touch sensor will stick to the display frame instead to the watch's body. This happened to my watch last week, I visited a store and was never told about the swollen battery issue, but was of course reminded that my watch is out of warranty. There were so many white dusts inside the Apple watch. Apple has extended its service coverage for Apple Watch (1st gen) models experiencing expanded/swollen battery problems to three years, covering customers for service for an additional two years beyond the complimentary 1-year Limited Warranty that it provides with the device. Kassie90, Oct 17, 2017 10:24 AM in response to karasuzanne, Oct 17, 2017 7:58 PM in response to Kassie90, User profile for user: Watch Sport 38MM (1st gen), There is no way to test better than to use the watch and that's what we've been doing lately, and here is what you need to know about the battery life on the Series 4: yes, it will last you through even those longer days, and sure enough, it over-achieves and lasts a lot more than Apple officially says it will. Use a pair of tweezers to peel the black sticker off the metal plate which covers the battery connector. More They said that battery performance was good when they bought it and suddenly it started battery draining. Underneath was a bloated battery! Be sure to remove the protective liner to expose the adhesive on your new battery before you set it in place. If your Apple Watch battery holds less than 80 per cent of its original battery capacity and it’s covered by AppleCare+, you will get Apple Watch battery service for no additional charge. Looking for screen replacement for your Series 1 or Series 2? In response to myeloou. Contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your Apple Watch to be inspected and to establish your available service options: Apple Watch Service Answer Center - Apple Support, Aug 28, 2017 10:53 AM in response to Everythingbagel I managed to replace a swollen battery ($33.25 on amazon) that popped the screen, but this is not for the faint of heart. Position the replacement adhesive on top of the Force Touch gasket. I don't live near an Apple Store but I finally did get a hold of a senior supervisor who was really helpful. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. If your Apple Watch battery holds less than 80 percent of its original battery capacity and it’s covered by AppleCare+, you will get Apple Watch battery service for no additional charge. In response to ukemefromyorkton, Aug 11, 2017 11:58 AM in response to Everythingbagel ; On your iPhone, you can add a battery widget to show any connected Apple Watch. ; On some watch faces, you can add a battery complication. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. In the past Apple has acknowledged swollen Apple Watch batteries in previous models. If the issue is not covered under warranty or other Apple policy, then your Apple Watch may be eligible for replacement via chargeable, out-of-warranty service - or via AppleCare+, if previously purchased. My screen just popped off and I see the battery is swollen like the rivers in Houston as I write this on August 28th, 2017. To reassemble your Apple Watch Series 4 follow these instructions in reverse order to reattach the battery. Alternatively, remove the old adhesive with high isopropyl alcohol and a lint free cloth and use a small piece of double-sided tape such as Tesa 61395, or a dab of liquid adhesive such as E6000. She acted surprised to see it but I've read so much I know it is very common with this watch. I went to NorthPark mall Apple in Dallas today and they are replacing it for me at no cost. to an 45° angle, and use tweezers to peel off the adhesive between the display and the Force Touch gasket. My own iPhone X suffered a swollen battery, and I was lent an iPhone 8 as a temporary replacement while my phone was sent to an Apple service center for repair. Make sure to return to this point during the reassembly of your watch and then continue with the Resealing Procedure. myeloou, Dec 3, 2017 9:11 PM in response to Everythingbagel, Dec 4, 2017 2:02 AM in response to myeloou. Remove the leftover adhesive from the back of the display. However if you own the 40mm version and don't have enough space you can customize your opening pick with scissors. If in doubt, protect your free hand with a heavy glove, such as a leather shop glove or gardening glove. Looks like no one’s replied in a while. Check out the post to watch … Mind the display cables and especially the Force Touch cable which covers the battery in one corner so you don't damage them when levering the battery out. Apple Watch Series 6; iPad Air ... original Apple Watch afflicted with a swollen or expanded battery will now be able to have the device repaired for … Last year, it offered free repairs for Apple Watch 2 models experiencing battery problems, including expanding. More Less. Slightly tilt the display forward so you can align the adhesive with the frame. If your Apple Watch battery holds less than 80 percent of its original battery capacity and it’s covered by AppleCare+, you will get Apple Watch battery service for no additional charge. Apple has extended its service coverage for Apple Watch (1st gen) models experiencing expanded/swollen battery problems to three years, covering customers for … Avoid tensioning the display cables when folding the screen to the back. Everythingbagel, User profile for user: --Questions--1.Can my Apple Watch Series 2 be replaced with a swollen battery? Don't try to fully open or detach the display yet. The battery expanded and was swollen. I am going back to the store today with this info in hand. The follow the same instructions in my previous reply: Question: On the apple store guy on the phone didn’t now anything about his words was “its not extended warranty on apple watches period”, Dec 3, 2017 9:11 PM in response to Everythingbagel © 2021 iFixit — Licensed under Creative Commons — Privacy — Apple will repair select Apple Watch Series 2 models that do not power on or have a swollen battery free of charge as part of a new service policy. Read this: 12 easy ways to improve Apple Watch battery life. Apple's out-of-warranty repair prices in the US, for example, are detailed here: Apple Watch Service Pricing - Apple Support. I recently upgraded from series 3 to series 4. Apple Watch (38 mm, Original & Series 1) Replacement Battery . Oct 17, 2017 10:24 AM in response to karasuzanne This site contains user submitted content, comments and opinions and is for informational purposes only. Hold the replacement adhesive diagonally to thread it over the display. Place the edge of a curved blade into the thin gap between the display and the outer case. Apply a little bit of high isopropyl alcohol (>99%) to a Q-tip or use a cleaning pad to gently remove the leftover adhesive on top of the Force Touch gasket. Read the following warnings carefully before proceeding. Tests uitgevoerd door Apple in augustus 2020 met prototypen van Apple Watch Series 6 (GPS); alle devices zijn getest met een prereleaseversie van de software. Getest door muziek op Apple Watch af te spelen via Bluetooth. Oct 10, 2017 3:50 PM in response to nmincone To preserve the Force Touch gasket, pry carefully under the edge of the display. ... and picked it up today. Does anyone else have this problem and know of a solution? Don't try to remove the battery all the way yet. This still active or no? Sep 24, 2017 5:42 AM in response to Everythingbagel Aug 28, 2017 11:47 AM in response to Bradley Pearl In response to Bradley Pearl. Open the display at max. At the end really, really happy. Use this guide to replace a worn-out or dead battery in your Apple Watch Series 4. ukemefromyorkton, May 26, 2017 11:17 AM in response to ukemefromyorkton, User profile for user: More Less. In response to ukemefromyorkton. Dec 4, 2017 2:02 AM Apple Watch is so capable you’ll want to wear it all day long. Contact us. hegorman, Jul 27, 2017 6:51 PM in response to hegorman, Aug 2, 2017 8:14 PM in response to ukemefromyorkton, User profile for user: 2. MacRumors was able to access court documents related to the case. For optimal performance, calibrate your newly installed battery: Charge it to 100% and keep charging it for at least 2 more hours.Then use your device until it shuts off due to low battery. This morning I noticed a rattling sound from our Apple Watch and saw that it had become loose from the case! Get help charging your battery Learn how to preserve battery … The adhesive which holds the battery in place is soft. For optimal performance, calibrate your newly installed battery: Charge it to 100% and keep charging it for at least 2 more hours. You’ll need replacement adhesive to reattach components when reassembling the device. These prices are for service directly from Apple. Jonathan UK, Aug 11, 2017 12:30 PM in response to Coolbreezer, User profile for user: Aug 2, 2017 8:14 PM in response to ukemefromyorkton Apple Footer. Replace a 205 mAh battery compatible with Apple Watch 38 mm Original and Series 1 Models A1553 and A1802. Then follow the same instructions in my previous reply. You may need to reheat the iOpener and repeat this procedure several times until the display adhesive gets loose enough. Warranty repairs for the battery issue have been extended out to three years. Because the gap between the screen and watch body is so thin, a sharp blade is needed to separate the two. And as you can see, the battery has expanded so much that the screen was pushed out from the case. Be careful not to apply too much pressure, as this might cause the knife to slip and cut you, or damage the watch. Need an original Apple Watch battery replacement? My watch is full charged in the morning and by afternoon all the power is drained. So we made sure we gave it a battery that lasts all day too. Push the opening tool into the gap, using your thumb as a pivot to lift the display open a bit farther. To start the conversation again, simply ask a new question. Take your e-waste to an R2 or e-Stewards certified recycler. The knife or glass may break, sending pieces flying. Apple has extended Service coverage for eligible Apple Watch (1st gen) models with an expanded/swollen battery to three years after the original date of purchase. Flip the Apple Watch upside down so the display lays flat while lifting up the case. Replace the battery in your Apple Watch. In response to Everythingbagel, Dec 4, 2017 2:02 AM in response to myeloou w83design, Apr 29, 2017 11:49 AM in response to Everythingbagel, User profile for user: During the display opening procedure of the Apple Watch it is likely to damage the force touch gasket. Check out our Answers community for troubleshooting help. Coolbreezer, Aug 11, 2017 11:58 AM in response to Everythingbagel, User profile for user: Do not insert the knife more than 1/16th of an inch (~2 mm) to avoid damaging the Force Touch sensor. In response to Everythingbagel. If you separate the gasket layers or cut the cable, you'll also need to replace the Force Touch gasket itself. Insert an opening pick between the battery and the Taptic Engine. In response to Everythingbagel. I got to send mine in and it was totally replaced. Aug 30, 2017 7:24 PM ... Swollen battery Apple Watch. Do not reinstall a damaged or deformed battery, as doing so is a potential safety hazard. Feel free to attach or remove the watch band as needed to provide more control as you make repairs. I never had any issue with my old series 3, the battery used to last at-least a day, but now with Series 4 it’s couple of hours. Then use your device until it shuts off due to low battery. I've never dropped it, take excellent care of all my Apple devices. Note: If your battery is swollen, take appropriate precautions. Apple Watch Series 3 Battery Information. yllib30, Oct 10, 2017 3:50 PM in response to nmincone, User profile for user: Thread the adhesive around and behind the display cables to get it off completely. A regular opening pick works fine with the 44mm version of the Apple Watch Series 4. However, if you're struggling to pry out the battery you can place a heated iOpener on the rear side of the watch to loosen the adhesive. All postings and use of the content on this site are subject to the. Use a pair of tweezers to remove the metal plate which covers the battery connector. It's unclear how many people are affected, but reports have cropped up several times on Apple's support forums and Reddit. Apple Watch SE and Apple Watch Series 5 and later have built-in software and hardware systems that help reduce performance impacts that may be noticed in certain conditions such as a battery with a low state of charge, a high peak power situation, or a chemically aged battery. The screen came off. Q: Less, User profile for user: Get help charging your battery Learn how to preserve battery … Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. 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